Case studies

AI solutions built for real business challenges

Every AI business transformation starts with understanding how your business actually works: what you and your team rely on, the data you hold, and the everyday processes quietly consuming time that could be better spent.

Most business owners think AI could help. But knowing where to start is a different challenge entirely. At Agency AI, we identify where AI solutions will have the greatest impact on your operations. We focus on the practical, day-to-day tasks that add up to significant time and cost over the course of a year and create a custom way to improve this.

01Case studies

Here’s what proper AI implementations look like in practice.

Under 10 secper order · was 3–4 minutes
Order Processing

Order processing that knows the business.

When one of the UK’s largest salt manufacturers came to us, every one of their sixty thousand orders a year was checked and corrected by a person before it reached Business Central, three to four minutes at a time. We built an AI order agent that reads each order as it arrives and books it in as a complete sales order in under ten seconds. The team now reviews only the orders that need judgement.

UK salt manufacturer
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10 secper reply · was 8 minutes
Improving Customer Service

Customer enquiries answered in seconds.

Getting back to a customer meant digging through stock, pricing, order history and delivery portals, one login at a time. We built an AI agent that checks them all and drafts the reply for the team to approve and send. Response times went from eight minutes to ten seconds, and every answer is grounded in live business data.

UK salt manufacturer
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Under 5 secper document · was 5 minutes
Procurement & Ingestion

Procurement paperwork, automated in minutes.

Delivery notes, invoices and credit notes arrive in every format construction can produce: PDFs, spreadsheets, photographed printouts. We built a custom AI agent for a construction customer that takes hundreds in one upload, reads and matches each against company records in under five seconds instead of five minutes, then totals them and shows the business exactly where it stands on the job.

Construction customer
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Livein daily use · weekly releases
Construction

How Agency AI is Building Next-Generation Agentic AI for the Construction world.

When APSIS set out to push what AI could deliver for construction, they partnered with Agency AI to build it. Together we are embedding agentic AI directly into their platform: AI that reads procurement paperwork, prices works, writes bids and answers questions about project documents. Live, and in daily use.

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90%faster first drafts
AI & Automation

How AI Cut Bid Writing Time by 90% for a UK Construction Firm.

When a leading UK construction firm came to us, bids took weeks to assemble and never quite sounded like the same company. We built an AI assistant that drafts from their own past submissions, in their own voice, with every claim linked to a source. First drafts now arrive in minutes, and bid writing time fell by 90%.

UK construction firm
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20+ hoursreturned to the team each month
Sales Automation

How a Garden Retailer Turned Supplier Emails into Instant Sales Campaigns.

Hundreds of supplier emails arrived each month announcing new products and offers, and by the time anyone drafted a campaign the best stock was already gone. We built a system that reads every supplier email and turns it into a ready-to-send customer campaign the team approves with one click. Over twenty hours a month came back, and no offer goes unnoticed.

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3,000+customers contacted in a day
AI in Legal

How a Claims Company Processed Thousands of Eligible Claims in Days, Not Months.

When a UK claims company came to us, thousands of eligible customers were stuck behind unanswered phone calls and incomplete paperwork. We built a WhatsApp AI workflow that contacts every claimant, gathers documents and books advisor appointments around the clock. The company processed more claims in days than it previously could in months.

UK financial claims company
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Start with one process.

Tell us where your team loses the most time. We will tell you honestly whether AI pays there, what it takes to build, and what we have already delivered for businesses like yours.