One of the UK’s leading garden furniture retailers was receiving hundreds of supplier emails a month: new products, seasonal sales, special offers. The team had no consistent way to turn them into anything customers would see.
Good deals went unopened, product launches were missed, and by the time someone had written a customer email by hand, the best stock had often gone.
We built a system that reads the supplier inbox, pulls out the details of each offer, including those buried in attachments, and drafts a customer campaign ready to send.
Nothing goes out until the team approves it, which takes one click. No retyping, and no offer sitting unread while the stock sells out.
Supplier updates now reach customers within hours rather than weeks. Customers who do not respond first time receive a follow-up on a set schedule, without anyone having to remember to send it.
Every supplier offer now reaches the full customer list, and the team have more than twenty hours a month back that used to go on reading emails and writing campaigns by hand. More on AI for distribution and wholesale.
Tell us where your team loses the most time. We will tell you honestly whether AI pays there, what it takes to build, and what we have already delivered for businesses like yours.
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