Agency AI is an AI consultancy and engineering partner based in Glasgow, Scotland. We work with manufacturers across the UK.
We are a team of senior software engineers who design, build, and deploy AI solutions for established businesses working in complex, traditional industries.
Our engineers work as an extension of your team, inside your operations, building systems that remove friction, reduce costs, and increase efficiency in the processes you run every day.
Every manufacturing business is different. But the underlying challenges tend to follow a familiar pattern.
ERP platforms, warehouse management tools, supplier portals, and logistics systems that operate in isolation create bottlenecks and blind spots. Information gets duplicated, decisions get delayed, and errors creep in. We join the dots so data flows where it needs to, without manual intervention.
Manual quality checks are inconsistent and hard to scale. Intelligent automation monitors output continuously, catches issues earlier, and reduces the cost and reputational risk of defects reaching customers.
Regulatory requirements generate a significant paperwork burden. AI solutions can handle the capture, organisation, and reporting of compliance data automatically, reducing risk and reclaiming time every week.
When experienced team members spend their day chasing paperwork, updating spreadsheets, or re-entering data, it’s an expensive problem with a straightforward solution. Automation takes care of the low-value work so your people can focus on what they’re actually there to do.
Facing a problem like these?
Talk it through with Max and leave with a clear view of how AI can solve it.
Peacock came to us with a problem off-the-shelf software couldn’t solve. Its order processing depends on more than 40 of the company’s own rules, so every order has to be checked and validated by a person, taking 3–4 minutes per order. Peacock wanted a more efficient way to relieve pressure on the team during the winter peak.
We built Peacock a bespoke AI order processing solution. It reads the tens of thousands of orders Peacock receives each year, applies those rules, converts quantities into what the customer intended, and submits each order directly into Microsoft Dynamics 365. It was trained and tested on around 100,000 past orders.
“AI was something we had been considering for a while, and we wanted to do it properly, with a partner who understood how our business actually works. The systems Agency AI has built are already helping our teams, and we are going into our busiest season in a stronger position.”Gregorie MarshallManaging Director, Peacock SaltRead the full case study →
Every system we build starts with a problem in your business. Here are a few we have seen and solved for other manufacturers.
Up to 6 minutes per enquiry checking the ERP and haulier portals to answer “where is my order?”
What we builtCustomer emails asking when an order will arrive, or for proof it was delivered, are read, matched to the right order in the ERP, and answered with a drafted reply. Drafts wait in the shared mailbox for a person to review and send.
Every order checked by hand against the business’s own rules, then keyed into the ERP.
What we builtA custom AI agent reads orders from the inbox, applies the business’s own rules, and writes sales orders into Business Central or NAV. Anything it is unsure of is held for a person to check, and it removes the need for third-party document-scanning tools and their licence fees.
Logging in to one haulier site after another to find a delivery photo or tracking update.
What we builtDelivery photos and tracking data pulled from carrier portals automatically and attached to the customer reply. Replaces manual logins across multiple haulier sites. See the Peacock Salt case study.
Sales and customer data in several systems, with no quick way to see who has gone quiet.
What we builtNatural-language reporting on your data. Who has gone quiet, who is at credit limit, top customers and items this month, customer cadence and gap analysis.
AI tools that can’t reach the ERP, or integrations owned by a software vendor.
What we builtCustom connectors link AI tools directly to Business Central, NAV and Dynamics CRM, so the business owns the integration layer.
Our engineers start by understanding how your business runs today, identify where the biggest inefficiencies lie, and build solutions that fit around your existing operations, not the other way around.
A conversation with Max, our founder, about your AI strategy and the processes that cost your business the most time.
We map those processes, confirm where AI will pay back, and set out the scope and cost of each change in an AI roadmap. Nothing is built until you approve it.
Our engineers build each system in your environment, alongside your team, and give your people AI agents and assistants that help them work faster. We stay on to run it, then move on to the next process.
Max Modlin
Founder, Agency AI
Agency AI was founded by Max Modlin, who has spent a decade building automation and AI systems at Morgan Stanley, Aberdeen Standard and Barclays, as a Director-level engineer at Morgan Stanley and a VP and Lead AI Engineer at Barclays. Max builds engineering teams that work to his standard, and the people you meet at the start are the people who build your system.
Tell us where your team loses the most time. We will tell you honestly whether AI pays there, what it takes to build, and what we have already delivered for businesses like yours.
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